Support
We got you, twin.
Somethin' ain't right? Hit us up and a real person will get back to you, usually within 2 business days.
Email us
Put “Let's Slide Twin” in the subject so it gets to the right people. Our own support@letsslidetwin.app inbox is coming soon.
Convenient Laboratories, LLC d/b/a Let's Slide Twin · 1800 Pembrook Dr, Suite 300, Orlando, FL 32810
Quick answers
- How do I cancel?
- Subscriptions run through Apple or Google. On iPhone: Settings → your name → Subscriptions → Let's Slide Twin → Cancel. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before renewal to avoid the next charge.
- I want a refund.
- Apple and Google handle refunds for in-app purchases. On iPhone, go to reportaproblem.apple.com. On Android, request it in Google Play. We can't issue refunds for store purchases directly.
- Already paid but the app don't know it?
- In the app, open Tweak it and tap "Already paid? Bring it back" to restore your purchase, signed in with the same Apple ID or Google account you subscribed with.
- A report on the map is wrong.
- Vote it "gone" when you pass it, or hit us up with the location and time. Reports expire on their own, and repeat bad reports get removed.
- I want my data deleted.
- See the account and data deletion page for the steps.
Also see the Terms, Privacy Policy and account deletion.